Accurate on time 24x7

Helpdesk Management

Create, Manage, Automate, Customize and Prioritize customer service requests. Sparrow Ticketing enables you to accomplish everything necessary to resolve daily IT tickets faster than ever before.

Key Features

Delivering the best customer experience

Single window for
all requests

Help Widgets/
Self-service

Automate support for
recurring issues

Real-time insights
and Analytic

Easy and Efficient team
collaboration

SLA Management

Ticket Field Suggester

Custom Ticket Status

Fastest integration for your brand.

50+

Team Members

10+

Countries

50+

Implementations
globally

100+

Years of combined
CX experience

What Our Client Says

Our clients send us bundle of smiles with our services and we almost love them a lot.

Customer Experience Lab team works hard to meet customer requirements on time and customizes the solution to meet customer needs.
COO
tonik
tech-mahindra
terribit
swigy
monneymax
mphasis
karvy
kbzbank
infosys
franklinn
Fujitsu
collectius
cemex
banyan-tree
arya