Advantage of unified interaction
Unify your Interaction
UCAAS | OMNICHANNEL | OPEN APIs
Advanced features for smooth business ride
- Group & Queue Management
- Real-Time Monitoring & Dashboards
- Advanced Dialer & Out bond Campaign
- Quality Management
- Recording Management
- Omni-channel Capabilities
- Voice & Video Calling
- Reporting & Analytics
- Multi level IVR
- ACD & Skill Based Routing
- Seamless Integration
- WebRTC Supported
- Blocklist Management
- Security & Compliance
- Multi-tenancy
We are
Top 10 CEM Consulting Company
Our mission is to create wealth for our eco-system – our people, our partners, and our customers.
50+
Team Members
10+
Countries
50+
Implementations
globally
100+
Years of combined
CX experience
What Our Client Says
Our clients send us bundle of smiles with our services and we almost love them a lot.
Customer Experience Lab team works hard to meet customer requirements on time and customizes the solution to meet customer needs.
COO